Issues arising from the update
iOS download can get stuck in a loop asking you to install the update from the store. If you play via Facebook you can solve this by deleting the old app from your device before installing the update. Playing via Facebook backs up your game. If you do not play via Facebook then you should contact us and we will help you.
Doesn't work on Internet Explorer or Windows XP these are no longer supported by Microsoft or Unity. It may work on Vista but this is also not supported by either. Gameroom Version may work for you
Can't see friends list. You may need to restart the app.
Please make sure your browser is up to date, for example Chrome 53. is the minimum this will work on. We are currently on 64. We have had users come in in the 40s and a browser update has fixed their issue
Web GL Message - Turn your browser Hardware Acceleration on
Please note these FAQs are Underground specific. All other FAQs you need can be found under the Odd Socks, Android FAQs
If you have a Kindle Fire you will will be able to find Odd Socks in the app store - it has an "actually free" sash across the icon.
If you are using a non Amazon android device you'll need to install the Amazon Underground App first.
Go to either https://www.amazon.co.uk/underground or https://www.amazon.com/underground depending on which country you are in. Follow the on-screen instructions. Once installed you will be able to find the odd socks game with the "actually free" sashed icon.