Privacy Policy

Odd Socks Privacy Policy

Effective 21 September 2026

Odd Socks is made and run by Oak Games Mobile Ltd (“we”, “us”, “our”), a company registered in England and Wales with its registered office at 17 Salisbury Road, Ryde, Isle of Wight, PO33 1BY. We are the data controller for the information described here.

This policy covers Odd Socks wherever you play it: on Facebook, on iPhone and iPad, on Android through Google Play, on Amazon Fire devices, and in a web browser at oddsocksgame.com. It also covers this website. Please read it alongside our Terms of Service.

What we collect, and why

Your sign-in. To keep your game safe and let you carry on from another device, we store the identifier of whichever service you sign in with: your Facebook ID, Google ID, Apple ID, or your email address and a password. Passwords are stored encrypted (hashed) and we cannot see them. If you sign in with Facebook we also receive your name and profile picture, and, if you allow it, the list of your Facebook friends who also play, so that we can show them to you in the game. If you sign in with Google or Apple we receive your name and, where you share it, your email address. Apple lets you hide your email address; if you do, we only ever see the relay address Apple gives us.

Your game. We store your progress, socks, coins, sock cash, bonuses and settings on our servers, so that the game is the same on every device. This is what “your account” is.

Teams, friends and chat. If you join a team, your screen name, your team’s name and description, and anything you type into team chat are stored on our servers and shown to other players. Please treat them as public. Names and messages are checked automatically for offensive words. Gifts and requests between friends are stored so that they can be delivered.

Your device. Each time the game signs in it sends technical details about your device: the type of device and operating system, the language and time zone it is set to, the app version and where you installed it from, and how much memory and graphics capability it has. We use these to keep the game working across the very wide range of devices it runs on, and to find faults. On Android the game also reports whether your device’s media volume is turned up, which tells us whether players hear the music.

Fault reports and usage. The game uses Google’s Firebase Crashlytics and Firebase Analytics on phones and tablets. Crashlytics sends us a report when the game crashes, including the device details above and your Odd Socks account ID, so we can match a crash to a player who has asked for help. Analytics tells us which screens are used and which features are tried, in aggregate. Google’s privacy policy applies to how Google handles this data: https://policies.google.com/privacy

Server records. Our game servers keep logs of the requests the game makes, including your account ID and the internet (IP) address they came from. We use them to find and fix faults, to investigate cheating and abuse, and to answer support requests. They are kept for a limited period and then deleted.

Notifications. On phones and tablets, if you allow notifications, we store the token your device gives us so that we can send you bonus coins and other in-game notices. You can turn notifications off at any time in your device’s settings.

Purchases. Purchases are made through the store you play in: Apple, Google Play, Amazon or Facebook. The store takes the payment and we never see your card or bank details. We receive and keep a receipt for each purchase so that we can deliver what you bought and deal with any problem with it.

Support. If you contact us from the game’s Support page or by email, we keep your message, your email address and the details of your account and device that the game attaches to it, for as long as we need them to help you. Our support desk is run on Zendesk, whose privacy policy applies to how Zendesk stores it: https://www.zendesk.co.uk/company/agreements-and-terms/privacy-notice/

Invitations. If you invite a friend by sharing a link, the link contains a code that identifies your game (and your team, if you are inviting them to it), so that we can thank you when they join. The link does not contain your name or email address.

Advertising

Odd Socks offers optional videos that reward you in the game for watching them. They are supplied by advertising companies, not by us, and those companies receive the technical details of your device and an advertising identifier in order to choose and show an advert. Which companies are involved depends on where you play:

In the UK, the EEA and Switzerland the game asks for your consent before showing personalised adverts, using Google’s consent tool, and you can change your answer at any time from Menu, then Settings. On iPhone and iPad the game asks for permission to track you through Apple’s App Tracking Transparency prompt; if you say no, adverts are still available but are not personalised, and Facebook login uses Apple’s limited mode. You can change either answer in your device’s settings.

Cookies

This website uses only the cookies WordPress needs to work. The game at oddsocksgame.com stores your sign-in in your browser so that you do not have to sign in every time, and Google AdSense sets advertising cookies as described above. The mobile and Facebook versions of the game do not use cookies.

Who we share it with

We do not sell your information. We share it only with the companies named on this page, who process it on our behalf or to provide the service described: Google (Firebase, AdMob, AdSense), Unity (Unity Ads), Meta (Facebook login, Instant Games and Audience Network), Apple, Amazon and Zendesk, and the hosting companies that run our servers. We will disclose information where the law requires it, or where it is needed to enforce our Terms of Service or protect players.

Some of these companies are outside the UK. Where they are, the transfer is covered by the UK’s adequacy regulations or by standard contractual clauses.

How long we keep it

We keep your account and game for as long as you have one. Deleting your account (see below) removes it immediately. Server logs, crash reports and support conversations are kept for a limited period for fault-finding and then deleted. Purchase receipts are kept for as long as accounting rules require.

Children

Odd Socks is not aimed at children under 13, and we do not knowingly collect information from them. If you believe a child under 13 has an account, please contact us and we will delete it.

Your rights

Under UK data protection law you have the right to see the information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to receive a copy of it. To use any of these rights, contact us at the address below. You also have the right to complain to the Information Commissioner’s Office (https://ico.org.uk).

To delete everything we hold about you you do not need to ask us: in the game click Menu, then Account, then Delete Account. This removes your account, your progress and everything else on this page immediately, and it cannot be undone. Uninstalling the game does not delete your account, so that you can come back later.

Changes to this policy

When we change this policy we will update the date at the top of this page. If a change is significant we will tell you in the game as well.

Contact

Oak Games Mobile Ltd
17 Salisbury Road
Ryde
Isle of Wight
PO33 1BY

support@oakgames.co.uk